Established Practice
Select Advice
How Select Advice transformed their paraplanning process and saved over 19 hours per week with comprehensive AI-powered advice requests.
Key results in September 2025
- time Saved
- 19 hours/week
- capacity
- 3 advisers
- cost Savings
- $21,000/month
The challenge
Scaling their process
Select Advice is a 16-year-old holistic financial advisory practice managing approximately 450 ongoing service agreements.
Before Paradino, they used voice memos sent to an overseas transcription service—a process that seemed advanced but had serious limitations. The output was a simple transcription, not a structured summary, requiring advisers to vet content for relevance. It didn't integrate with their CRM and often missed important personal details from hour-long meetings.
The biggest bottleneck was paraplanning requests: advisers would need to block out half a day, or even a full day for complex cases, just to complete the research and documentation. This made the adviser the primary delay in delivering advice to clients.
The solution
AI-powered automation
After experimenting with other AI tools, Select Advice chose Paradino for its superior quality and purpose-built design for financial advice. By recording entire meetings, Paradino captures every detail—including personal information previously overlooked—and provides structured, comprehensive file notes. The platform's templates for strategy papers and advice requests streamline the paraplanning process, allowing advisers to dictate instructions directly after meetings.
As Declan explains: "It's like having someone, you know, CFP qualified, next to you taking notes faster than you can write."
The results
Measurable impact
Reduced paraplanning request time from half-day/full-day to 30 minutes
Saves 19 hours per week across the practice
Captures comprehensive meeting details that were previously missed
Enhanced compliance and auditability with clear strategy development records
New advisers can quickly understand client history from detailed summaries
“Paradino has been a game changer. The quality is chalk and cheese compared to our previous method. I used to set aside half a day to do a paraplanning request, and complex ones would take a full day, whereas now I would be hard-pressed spending more than half an hour on it. It's a no-brainer to me.”
Declan Doolan
Director & Senior Financial Adviser, Select Advice
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